Our focus quality is important to allow us to reach for high levels of customer satisfaction and achieve better health for the people using products developed and produced by us.
In order to achieve our goal of having satisfied customers, we need to produce products and services to the quality they expect and deserve.
We shall therefore:
- Ensure robust and efficient processes are maintained and continuously improved
- Comply with relevant regulations and other quality requirements
- Create long-lasting customer relations based on mutual trust and satisfaction
- Fulfill our agreements and customer expectations
- Ensure that our suppliers fulfill our requirements and expectations
- Ensure that our employees have the proper education, capability and training for their work