Privacy policy

Recipharm AB (“Recipharm”, “we”, “us”) as data controller are committed to safeguarding the privacy of our website visitors. This policy aims to explain how we collect and use your personal information as well as how you can exercise your rights. You will find our complete contact details in the end of this policy, but you can always reach out to us be sending an e-mail to

1. What information do we collect?

We may collect, store and use the following categories of personal data that you give us directly or indirectly through your use of our website:

  • information about your visits to and use of this website;
  • information about any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services; and
  • information that you provide to us for the purpose of registering with us and/or subscribing to our website services and/or email notifications.

You may visit and use our website without telling us who you are. However, some services may require you to provide personal data to us, e.g. when posting a query. If you choose to withhold personal data requested by us in such situations, it may not be possible for you to access part of our website or use part of its functionality and/or for us to respond to your query.

2. Information about website visits

We may collect information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information based on our legitimate interests to administer this website, to improve the website’s usability, and for marketing purposes.

3. Using your personal data

Personal data collected on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We will not use your personal data for any additional purpose, such as to profile those who access our website, unless we have informed you about such purpose and, when applicable, have your permission to do so. Furthermore, we will only keep your personal data as long as necessary in order for us to achieve the purpose it was collected for or as required in order to comply with any mandatory retention periods under applicable law.

In addition to the uses identified elsewhere in this privacy policy, we may use your personal information to:

  • send information (other than marketing communications) to you which we think may be of interest to you by post or by email or similar technology;
  • send to you marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer wish to receive any marketing communications by emailing us or by using any other opt-out option that we offer).
  • provide other companies with statistical information about our users – but this information will not be used to identify any individual user. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
4. Disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

  • to other company’s within our company Group to the extent required to fulfil the purpose of the processing of your personal data;
  • to the extent that we are required to do so by law;
  • in connection with any legal proceedings or prospective legal proceedings; and
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Except as provided in this privacy policy, we will not provide your information to third parties.

5. International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

If you are in the European Economic Area, information which you provide may be transferred to countries (including the United States and India) which may not necessarily have data protection laws equivalent to those in force in the European Economic Area. However, we will take all reasonable technical, organisational and legal measures to ensure that your personal information is securely processed with and an adequate level of protection compared to the level of protection offered within the European Union.

6. Security of your personal data

We will take adequate security measures to prevent any accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

We will store all the personal information you provide on our secure servers.

7. Policy amendments

We keep this privacy policy under review and we may update it from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. This privacy policy was last updated on May 24, 2018.

8. Your rights

8.1. Right to access your data

You may instruct us to provide you with a copy of the personal information we hold about you. Provision of such information is generally free of charge but may under certain circumstances be subject to the payment of a fee.

8.2. Correction, deletion and objection

You may request us to correct any incorrect information we have about you as well as to delete any information that is no longer necessary for the purpose it was collected for and/or to object to our processing of your personal data. However, certain legal obligations may prevent us from immediately deleting certain information.

8.3. Data portability

Under certain circumstances, you have a right to receive any personal data that you have provided to us and to have the personal data transmitted to another data controller.

8.4. Recall your consent

If we process any of your personal data based on your consent, you may recall your consent at any time.

8.5. Opt-out from marketing

You may instruct us not to process your personal data for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes. You can also instruct us not to use your personal data for marketing purposes by email at any time.

8.6. Lodging complaints

You may lodge a complaint with a competent supervisory authority at any time if you are of the opinion that we process your personal data in breach of applicable data protection legislation.

9. Third party websites

The website contains links to other websites. This privacy policy does not cover the links within this website lining to other third party websites and we are not responsible for the privacy policies of such other third party websites.

10. Use of cookies

You can read more about how we use cookies in our Cookie policy.

11. Contact us

If you have any questions about this privacy policy or our treatment of your personal data, please use any of the below contact channels:

Recipharm AB (company reg. no. 556498-8425)

BOX 603

101 32 Stockholm, Sweden